Teacups & Roses Vintage China Hire
A non refundable deposit of 20% of the total hire cost is required from you to secure your date. The full balance will then be payable 14 days days before the event. Payment can be made by cheque, cash or bank transfer. A damage deposit cheque of £100 will also be required 14 days prior to the event. This will not be banked, and will be returned to you when the china is collected and checked. Any breakages/damages will incur a £5 fee per item, with the exception of cake stands & teapots which will incur £20 per item. In the unlikely event that damages exceed the deposit cheque full replacement cost will be required at a reasonable cost agreed. China although old, is actually quite robust, so please do not panic. Please Note: Alcholic parties are great fun, but dark coloured alcohol is to be avoided at all costs due to the possible staining of the china.
Small events are most welcome but events totalling £100 and under will need to be paid for in full at time of booking and is non refundable. Delivery service is not available in this cost so you will have to collect and return it yourselves, unless we arrange differently at time of booking, but we do like to help you so please just ask!
Teacups & Roses hire period is generally 2 to 3 days, unless it is a catered venue and we will return on the same day to pack the china away. If you need anything other than this, please contact us, and we will do all we can to accommodate you. The items are solely your responsibility once delivered and you must assure us of your due care and attention during the hire period.
Washing Up Service - Private, Hotel, Function Room & Corporate Hires
All items require care when handling, and can not be washed in a dishwasher. The Hirer must assure that washing up is done by hand only. If you are not able to do this, then we will offer this service at a small extra cost. We do ask that all items are repacked the same way as they were delivered and that food is scraped off beforehand.
If the event is to be held in a Function Room or Hotel, Teacups & Roses will return on the afternoon/evening to re-pack the items & wash them and we will charge extra for this service, unless we agree differently at time of booking.
Due to the provenance of the china we do not guarantee that the items will match, and they will be offered as mis-matched sets, which do look most endearing. We do have some matching sets so please ask. The china will not be cracked or chipped and will be fully functional for use. Some gold gilding and patterns may show signs of age, and there may be slight crazing on the extra old items, but this will not detract from its beauty/functionality in any way. Should you need to add extras after the total hire has been paid for, we will strive to meet these requirements but cannot guarantee this will happen. Orders can not be reduced once final payment is accepted.
In the event of cancellation within 14 days of the hire date 100% of the total hire cost will be retained. If the cancellation is made 30 days prior to the event then 20% of the total hire cost will be retained.
Teacups & Roses Vintage China Hire take no responsibility in the event of any injury to any party through breakages or accidents concerning any equipment hired from us during the hire period.